Urban Remedies is committed to protecting the privacy of all our friends, visitors, customers, business contacts and colleagues.

This privacy policy outlines why we may request personal information and how this information will be handled.

What personal information we may collect and why
The nature of the personal information that we collect from you will depend on the circumstances of the collection and the type of service you request from us. For example, when you book a treatment or visit or fill in a health questionnaire, we will need to collect personal information from you, such as your first and last name, telephone number and email address.

We may use your personal information, unless you advise us otherwise, to send you notification of newsletters, updates to our web site and advise you of special offers or events that we think may be of interest to you. If you do not wish your information to be used for any of these purposes, please contact us via email (address below). All notification email correspondence from Urban Remedies contains a link which will direct you to an unsubscribe page should you wish to do so.
How we collect personal information
We may collect personal information from you when you contact us by email, telephone, via correspondence by letter or during personal contact. We may also collect information about you from a third party, for example from a similar health professional/therapist in the process of assisting you in rehabilitation from an injury.

Keeping your personal information safe
Urban Remedies undertakes to protect your personal information by taking all reasonable steps to ensure this information is held in a secure facility. Access to personal information is limited to the business proprietor only. We are strongly committed to safeguarding your personal information and treat it at all times as confidential.

Links to other websites
For your convenience and information our website and email newsletters often contain links to other websites. Urban Remedies is not responsible for the privacy practices of the proprietors of these sites and we recommend that you read the privacy policies of each website you visit before disclosing any personal information.

How you can access and update your personal information
If you would like to correct information that we hold about you which is inaccurate, incomplete or out-of-date, or if you wish to change your privacy preferences at any time, please contact us via email with your request.

Email: kirsten@urbanremedies.com


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